Bicycles may be carried free of charge on MyCiTi Vehicles. As a courtesy to fellow customers, cyclists are however requested to avoid the use of heavily congested MyCiTi Vehicles, and to not bring bicycles onto MyCiTi Vehicles during peak times (06:30 – 09:00 and 15:30 – 18:00, Mon-Fri).
Customers transporting bicycles must ensure that the bicycles do not impede the access and flow of other customers, and ensure that the safety and comfort of fellow customers is not effected. The City of Cape Town is increasing the number of bike racks, lockers and cages available on the MyCiTi Premises, especially at the various bus interchanges.
If you have any questions or concerns in relation to the above, please contact Customer Services on 0800 65 64 63 for more information.
The MyCiTi project has received numerous queries in recent days, about bicycles no longer be allowed on buses during peak times. I would like to set the record straight, for your own information. I will gladly expand on any aspect, should you have follow up questions.
We have drawn up a series of user rules for the buses, to ensure everyone is able to use the system without let or interference, and with respect for fellow passengers.
Two relevant sections in the rules say:
“…Prams and bicycles are welcome, subject to the ‘Conditions of Use’ contained in the table below. Customers are responsible for these items at all times and must ensure that they do not inconvenience or injure fellow Customers…” (Section 7)
“…Bicycles may be carried free of charge on MyCiTi Vehicles. As a courtesy to fellow Customers, cyclists are however requested to avoid using heavily congested MyCiTi Vehicles, and also not to bring bicycles onto MyCiTi Vehicles during peak times (06:30 – 09:00 and 15:30 – 18:00, Mon-Fri). Customers transporting bicycles must ensure that the bicycles do not impede the access and flow of other Customers, and ensure that the safety and comfort of fellow Customers is not affected. The City of Cape Town is increasing the number of bike racks, lockers and cages available on the MyCiTi Premises, especially at the various bus interchanges…” (Section 10)
And from the “Conditions of Use” of the document the only reference to the above is:
“12 (a) Customers may not place Luggage, including bicycles or prams, in a manner that blocks aisles, doors and emergency exits”
Basically cyclists are asked not to bring their bicycles on board during peak hours, as a matter of courtesy.
There is an intention regarding carriage of bicycles that has always been to allow bicycles on the buses but that when buses are full cyclists are requested not to bring their bicycles on board as it becomes difficult and inconvenient for other passengers when maneuvering a bicycle in the bus.
With kind regards
Kylie Hatton
Media Manager: City of Cape Town
Ray D. Chaplin also commented on Cape Town Bicycle Map – Ride Your City’s status.
Ray wrote “That is great news that they’re being used! Any chance of bicycle platform style racks being fitted?”
Any idea what the story is with folding bikes?
If there’s space on the bus they’ll almost always let you take your bike on-board (but you’ll need to give way to someone who needs the space more than you do). Folding bikes the same rules apply. What has your experience been with folding bikes on metro rail?
Taken my folding bike on the MyCiti many times; never had any problems… but it always has been out of peak hours.
See you’re not so lucky on Metrorail